The Challenge

As Mangopay grew and diversified its revenue lines, the RevOps team faced an increasing need for structure, speed, and visibility. Revenue forecasting was complex—transaction-based models required input from multiple teams and constant adaptation to volume shifts, seasonality, and customer-specific behaviors.

Spreadsheets made this difficult to manage. While flexible, they lacked guardrails. More often than not, teams had to adjust templates and spend too much time managing formulas. Achieving consistent forecasting accuracy proved challenging, and preparing for key stakeholder meetings meant hours of data wrangling.

As Julie Gruber, Head of RevOps, explains:

“We kept forecasting and kept not being accurate. We needed to predict the business better—and understand it better.”

RevOps needed a solution that could centralize inputs, adapt to their business logic, and allow multiple teams to work together—without sacrificing speed or autonomy.

The Solution

Mangopay selected Abacum over other FP&A tools thanks to its flexibility, responsiveness, and intuitive UX. For a team looking to prove value quickly without heavy technical support, Abacum offered a fast, scalable path forward.

“We spun out a first space that was usable by the teams within about a month, which was a big win,” Julie shares. “It was important for us to start fast and show value quickly—Abacum checked all the boxes.”

Since then, Mangopay has used Abacum to build tailored forecasting models that combine historic data, sales intelligence, and manual inputs—across multiple revenue streams. Each stakeholder group (Sales, CSMs, Support) has a dedicated forecast model and view, all feeding into a consolidated version for leadership and board reporting.

Abacum’s data transformation capabilities have been especially valuable. “We bring together data from different sources and format it into one easy table,” Julie explains. “That visibility and velocity has been crucial.”

The Impact

Today, more than 25 team members across departments use Abacum—from front-line sales reps to the CEO’s office. Instead of relying on a fragmented process of periodic updates, forecasting has become a continuous, collaborative process driving business performance.

“At first I had to remind teams to reforecast in Abacum,” Julie says, “but now they come to meetings already prepared. They’ve done it. They understand it. And they take ownership.”

This shift has not only improved forecast accuracy, but also freed up time across the board. Reporting to strategic and commercial committees now takes days, not weeks. And because the data is structured and accessible, RevOps spends less time fixing spreadsheets and more time generating insights.

The relationship with Abacum has evolved far beyond the initial RevOps use case. As the partnership has grown, Mangopay is now exploring new applications with the FP&A team, expanding the value of the platform across the organization. The connection with Abacum’s leadership and product teams has played a key role in this progression.

“We’re not just buying software. It’s a long-term partnership. That’s not something we do with all our vendors,” Julie explains. “Now the FP&A team is also starting to explore how they can build their own workflows in Abacum. It’s exciting to see the use cases multiply.”

Conclusion

For Mangopay, Abacum has been a catalyst for faster, more collaborative revenue planning. The platform’s speed, flexibility, and usability have helped transform RevOps into a strategic engine—integrating data, surfacing insights, and aligning the business around a single source of truth.

As Julie sums it up:

“The main benefit is visibility. And that creates predictability. With Abacum, we move faster and make better decisions—with confidence.”